Shipping policy
At Evans Sneakers, we are committed to providing fast, reliable, and trackable shipping on every order.
Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays). Once your order is processed, it will be shipped using the selected delivery method.
Shipping Methods and Delivery Times
We currently offer the following shipping option:
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UPS Ground: estimated delivery within 2–5 business days after shipment.
Please note that delivery times are estimates and may vary depending on your location, weather conditions, carrier delays, or high-volume periods.
We offer free shipping on orders over $200 for standard retail purchases. Bulk or high-volume orders are not eligible for free shipping.
Shipping Carrier
All orders are shipped via UPS to provide secure and trackable delivery.
Once your order has shipped, you will receive a tracking number by email so you can monitor its delivery status.
Shipping Locations
We currently ship to addresses within the United States only.
At this time, we do not offer international shipping.
Incorrect Shipping Information
Customers are responsible for entering a complete and accurate shipping address at checkout.
Evans Sneakers is not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error in your shipping information, please contact us immediately at info@evanssneakers.com. We will do our best to correct the address before the order ships, but we cannot guarantee changes once processing has begun.
Lost or Stolen Packages
Evans Sneakers is not responsible for lost or stolen packages once they have been marked as delivered by UPS.
If your tracking shows that your package was delivered but you have not received it, we recommend checking with neighbors or your local delivery location and contacting UPS directly to file a claim.
Damaged Packages
Evans Sneakers is not responsible for items damaged during shipping.
If your package arrives damaged, you must file a claim directly with the shipping carrier (UPS) using your tracking number. UPS will handle all damage-related claims and investigations.
Returned to Sender Packages
If a package is returned to us due to an incorrect address, failed delivery attempts, or refusal of delivery, the customer may be responsible for any additional shipping charges required to resend the package.
Shipping Delays
While we aim to meet all estimated delivery times, Evans Sneakers is not responsible for delays caused by shipping carriers, weather, incorrect address information, or events outside of our control.
Contact
If you have any questions about your shipment, please contact us at:
ERE Sneakers LLC
148 Atwood ave PMB 122 Cranston RI 02921